FAQ

There are several rebate programs available, including Greener Home, CleaningBC, BC Hydro, City, and IQP. We assist clients in identifying the most suitable rebate program and apply on their behalf to make the process smoother and hassle-free. 

Our machines are cold-climate rated and can operate normally at temperatures as low as -15°C. Some models can even operate at temperatures as low as -30°C. 

Our heat pump machines are highly efficient and energy-saving, using variable frequency technology that is not expensive to operate. 

No, since the vast majority of condos are much smaller in area, government rebates are only available for houses and townhouses.

Rebates should be mailed to you from the various government agencies sometime between 3 to 5 months after submitting the application. The time it takes does vary, so just keep an eye on your mail inbox!

Our lead technicians have over 15 years of experience in the HVAC sector, they are professional, highly experienced, and expertly skilled, with a solid portfolio from many years of successful design and installation of various HVAC systems. As a bonus, we are one of the first members to join the Heat Pump Council of Canada.

We carry machines from Fujitsu, Mitsubishi Electric, Daikin, and Tosot. Each model will have their strengths. The heat pumps are all selected based on their price-to-performance ratio in regards to each client property’s characteristics as well as the needs and preferences of the customer.

We carry an industry standard warranty of 10 year parts and compressor provided by the manufactorer.

We offer 1 year labour free starting on the date of installation.

Extended labour warranty is available for purchase.

Right now due to our high installation rate, we cannot spare any technicians for repairs unless their heat pump systems are installed by us.

We prioritize emergency repair calls and aim to respond as quickly as possible, usually within the same day to minimize inconvenience to the client.

Yes, we are fully licensed and insured to provide HVAC services in Metro Vancouver. 

Our 10,000 square feet warehouse in Richmond houses a wide range of parts, equipment, and materials needed for HVAC installation and repair services. This allows us to provide timely services to our clients with minimal delays.

Yes, we provide a range of residential electrical services, including EV charging stations and panels. Please contact us to learn more about how we may assist you.